PJ Networks Managed Services

Managed Computer Services Done Right

Whatever It Takes!

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With so many IT solution providers to choose from 


what makes PJ Networks stand out?


  1. NO SURPRISE INVOICES - You will always know when we are going to charge you for something, and exactly how much.
  2. ALWAYS REACHABLE - You will always be able to reach a Network Engineer, 24/7, 365 days a year.
  3. DEDICATED PRIMARY ENGINEER - A Network Engineer will be assigned to your account to as your primary contact with PJ Networks.

Your Trusted Partner for IT Services in Charlottesville, VA

At PJ Networks, we are your dedicated partner for IT services in Charlottesville, VA and the surrounding areas. In today's digital age, businesses rely heavily on their computer networks to operate efficiently and securely. We understand this need and are here to provide comprehensive IT solutions tailored to your unique requirements.

 

Our IT Services in Charlottesville, VA


PJ Networks Client Bill Of Rights

As a client of PJ Networks, you can expect us to adhere to the following:

  • Your initial commitment is only for 3 months, after which you may choose to cancel or change support plans prior to the 15th of any month for the following month. (We send out invoices on the 15th)
  • You are guaranteed to be able to reach an Engineer any time you need to speak to one, with a callback time of 15 minutes when necessary. (Usually there is no wait time)
  • We will assign you a Primary Support Engineer, who will get to know your employees, your applications, and your network infrastructure in order to optimize our service delivery for your company.
  • You will be treated with courtesy and respect at all times, under any circumstances.
  • We will always provide recommendations based on industry Best Practices, regardless of your support plan, at no additional cost to you.
  • You are welcome to purchase new computers from any vendor you choose, but we respectfully request that you allow us to review your choices before placing any orders (in order to ensure quality and compatibility).
  • We will take full responsibility for any equipment that you purchase through PJ Networks, during the warranty coverage period.
  • If you have any emergency situation (network outage or critical computer outage) that requires an on-site visit, we will have an engineer heading in your direction within one hour of the initial phone call to us.
  • We will never sell you unnecessary products or services, and will fully explain any recommendations that we make.
  • If any service we provide will result in a billable charge, we will make you aware of that prior to providing the service.
  • We will provide an on site visit upon request, regardless of the support plan you have. (Non-emergency support visits will usually occur within 2 to 3 business days)
  • We guarantee 24/7 availability to an Engineer, 365 days a year.

If you ever feel that we are not living up to these obligations, you can bring your concerns directly to Phil Jaderborg, CEO of PJ Networks, for consideration and remediation. We will always strive to make things right.


PHIL JADERBORG, CEO: (434) 975-0122 extension 105


Failure on our part to adhere to these standards will be considered just cause for discontinuing services with PJ Networks immediately with no penalties, fees or negative consequences.

Our commitment is to excellence, and every member of our team takes that responsibility seriously.

We make it Extremely Easy to Work With Us!


1.) Call us to schedule a meeting

We will come to your business for an initial on-site consultation.


2.) Tell us about your business goals

We will review your goals and suggest solutions to maximize the productivity and security of your company's network.


3.) We'll create a solution together

We will work with you to deploy a solution that will allow your business to run more reliably, securely and profitably, with a minimal interruption to your daily workflow.


 Contact Us Today

Contact us today to discuss your IT needs and discover how PJ Networks can be your trusted partner in IT excellence. Let us help you achieve a secure, efficient, and thriving IT environment for your business in Charlottesville and beyond.


Be the hero your company needs!

Anything less is just delaying your success

FREE Small Business Cyber Security Best Practices Guide 

Provided as a public service by PJ Networks


Most recently we have upgraded to a monthly "all-in" maintenance fee that will be less expensive for us than was our a la carte service from the prior year. We are now approaching full HIPAA compliance (in accordance with Meaningful Use requirements) with a full evaluation of our network and guidance from PJ Networks with an ongoing plan for remediation of any deficiencies that were found.           See Full Review
See All Testimonials

Andrew Collins, MD
Blue Ridge Ophthalmology, PLLC - Quality Professional Eye Care

PJ Networks

24/7/365 Service Guarantee

We offer 24/7 emergency support 365 days a year, including all holidays, evenings, and weekends. Whether you call at 7 o'clock in the morning or 11 o'clock at night, on New Year’s Eve or Christmas day, you will either reach a Systems Engineer directly or have your call returned within 15 minutes. That is our company policy and our guarantee to our IT Managed Services clients.

Computer Repair Services

adDress

520 Greenfield Terrace
Charlottesville, VA 22901

HOURS

Monday through Friday
10am to 6pm

phone

(434) 975-0122 option 2

Charlottesville Repair Shop & Main Office

PLEASE BE AWARE THAT OUR REPAIR SHOP IS CLEANED AND SANITIZED DAILY TO PREVENT THE SPREAD OF COVID-19 THROUGHOUT OUR COMMUNITY.   

If you last visited us before 2021:

We have consolidated our two previous locations to the Charlottesville office at Greenfield Terrace

Readers' Choice First Place Winner

NINE YEARS in a row:

2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 

and 2023

Find out why Charlottesville has voted PJ Networks the BEST place for computer service and repair for

THE PAST NINE YEARS!

PJ Networks Reader's Choice 2023
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Join Our Team

We’re looking for awesome people to work with us.

We serve

 Legal Practices  -  Accounting Firms  -  Medical Offices  -  Financial Advisers  -  Small Businesses

Charlottesville  ~  Albemarle  ~ Greene  ~  Ruckersville  ~  Stanardsville  ~ Earlysville  ~  Orange  ~  Madison  ~ Harrisonburg ~ Fishersville ~  Central Virginia

Network Support * Computer Support * Managed Services * Security and Compliance * Cybersecurity * Monitoring * Wireless Networks * Vulnerability Assessments

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