Global IT Outage Disrupts University of Virginia Hospital
On Friday, July 19, The University of Virginia Hospital faced disruptions due to a global IT outage. The global IT outage was caused by a faulty update from CrowdStrike, a leading cybersecurity technology firm. The update led to widespread system failures, primarily affecting computers running on Microsoft Windows. This incident was not the result of a cyberattack but was instead attributed to a software issue that CrowdStrike has since addressed.
The University of Virginia Hospital faced operational challenges throughout its departments. Despite these challenges, the hospital was able to continue its services throughout the hospital including the Emily Couric Clinical Cancer Center which remained open to provide uninterrupted care to its patients. Outpatient radiology and imaging services were also affected, operating on a modified schedule to accommodate the unexpected technological disruptions. The IT outage not only affected clinical operations but also posed challenges for administrative tasks and communication within the hospital. The electronic medical records system was inaccessible, leading to delays in updating patient records and processing new admissions. The hospital’s billing systems were also temporarily offline, causing a backlog in financial operations. Despite the disruptions the adaptability among different departments ensured that patient care was maintained at the highest possible standard, even under less-than-ideal circumstances
The University of Virginia Hospital faced significant challenges but, despite this, the staff adapted and ensured that patient care was maintained at the highest possible standard, even under less-than-ideal circumstances. The worldwide IT disruption has highlighted the vulnerabilities of healthcare IT systems and emphasized the pressing need to develop stronger IT infrastructures that can endure similar incidents. Implementing a disaster recovery plan and ensuring that staff receive ongoing training on manual protocols are essential measures for progress. To learn more about this topic check out the links below.
None of our clients at PJ Networks were affected by this global outage, due to the fact that we do not use Crowdstrike or any of the impacted Microsoft components.
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https://www.29news.com/2024/07/19/global-it-outage-impacts-charlottesville-hospital-airport-dmv/
Worldwide Tech Outage Disrupts Flights, Healthcare, and DMV Services Across Our Area Friday
Let’s be careful out there!
The PJ Networks Team
